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Learner Resources-ICT40418 Certificate IV in Information Technology Networking UET Core units FNSCRD401 Assess credit

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Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

service and repair track type drive and support systems AURLTD104 Diagnose and repair light vehicle steering systems AURLTE102 Diagnose and repair light vehicle engines If you require RPL Kits with comprehensive benchmarking

s abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate

Core units BSBESB401 Research and develop business plans BSBESB402 Establish legal and risk management requirements of new business ventures BSBESB403 Plan finances for new business ventures BSBESB404 Market new business ventures Elective units BSBESB301 Investigate business opportunities Group A BSBESB407 Manage finances for new business ventures Group A BSBMKG434 Promote products and services Group B BSBOPS404 Implement customer service strategies Group B BSBSTR401 Promote innovation in team environments Group B BSBSTR501 Establish innovative work environments Group B If you require RPL Kits with comprehensive benchmarking

Learner Resources-ICT40418 Certificate IV in Information Technology Networking UET Core units FNSCRD401 Assess creditOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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