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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency TAEDEL404A Mentor in the workplace CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CUAACD311 Produce drawings to communicate ideas CUAPPR411 Realise a creative project CUAPPR414 Develop self as artist CUAPPR415 Develop and discuss ideas for own creative work CUARES403 Research history and theory to inform own arts practice CUAWHS312 Apply work health and safety practices Elective units BSBCRT411 Apply critical thinking to work practices BSBCRT412 Articulate
The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i
SCORM Compliant Package-AURMTF001 Analyse and repair performance carburetted fuel systems MSM Units of competency SIRXCEG002 Assist* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
US$ 187.00
US$ 10.00
US$ 107.50
US$ 299.50
US$ 125.00
