Vocational Placement Kit-ICTSS00107 Introductory Help Desk Skill Set Forms Workforce-Ready Outcomes

Workforce-Ready Outcomes

Core units BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others BSBWOR204 Use business technology FNSINC301 Work effectively in the financial services industry Elective Units FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations FNSACM302 Prepare

Core units CHCCCS015 Provide individualised support CHCDIS002 Follow established person-centred behaviour supports CHCDIS005 Develop and provide person-centred service responses CHCDIS007 Facilitate the empowerment of people with disability CHCDIS008 Facilitate community participation and social inclusion CHCDIS009 Facilitate ongoing skills development using a person-centred approach CHCDIS010 Provide person-centred services to people with disability with complex needs CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people Additional electives CHCAGE003 Coordinate services for older people CHCAGE005 Provide support to people living with dementia CHCCCS001 Address the needs of people with chronic disease CHCCCS004 Assess co-existing needs CHCCCS006 Facilitate individual service planning and delivery CHCCCS007 Develop and implement service programs CHCCCS011 Meet personal support needs CHCCCS017 Provide loss and grief support CHCCCS023 Support independence and wellbeing CHCCCS025 Support relationships with carers and families If you require RPL Kits with comprehensive benchmarking

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Vocational Placement Kit-ICTSS00107 Introductory Help Desk Skill Set Forms Workforce-Ready OutcomesA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.