Self-Study Guide-AURSAA001 Process customer complaints in an automotive workplace SHB Core units AVIE0005 Complete a

Core units AVIE0005 Complete a Notice to Airmen (NOTAM) AVIF0020 Manage human factors and situational awareness in an aviation operational environment AVIF0028 Manage aviation risk AVIG0004 Apply regulatory obligations AVIG0005 Conduct aviation on-the-job training AVIH0007 Operate remote pilot aircraft systems under night visual line of sight (NVLOS) AVIN0006 Manage RPAS assets AVIP0001 Manage RPAS applications

Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIICRC311D Conduct concrete road paver operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

store and maintain stock SITHFAB022 Clean and tidy bar areas SITHKOP009 Clean kitchen premises and equipment SITHFAB025 Prepare and serve espresso coffee SITXINV007 Purchase goods BSBCRT201 Develop and apply thinking and problem solving skills BSBSUS211 Participate in sustainable work practices SITXFIN009 Manage finances within a budget * We can develop additional elective units that are not listed on request (Please contact us for further information)

slicing and wrapping process FBPOPR2055 Freeze dough FBPPBK2002 Operate a pastry forming and filling process FBPPBK2005 Operate a doughnut making process FBPPBK2006 Operate a griddle production process FBPPBK2007 Operate a pastry production process BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-AURSAA001 Process customer complaints in an automotive workplace SHB Core units AVIE0005 Complete aOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the